Support

We believe the relationship doesn't end when the sale and implementation are complete. One of the most important considerations for our clients when purchasing software is the availability of expert technical support. To that end, we remain steadfast in our commitment to staff and retain the most highly trained and knowledgeable support technicians available. Long after the sale and implementation, our clients continue to benefit from the in-depth knowledge of their software setup, business practices and overall system architecture that was gained by our staff during the implementation process. Utilizing our support staff helps our clients save both time and money on maintenance and support of their software products, further maximizing this important investment in their organization's management infrastructure. Different support plans offer support via telephone, remote or onsite support. Click here for more information on our support plans.


Telephone Support

SCI offers dedicated phone support to our customers during weekday business hours (Monday – Friday 8 a.m. – 5 p.m. CST). Our certified support technicians stand ready to offer unsurpassed excellence in technical support. 

Remote and Onsite Support

Both remote (online) and onsite support are available to our customers in our support plan options. Click here to learn more about our support plan options.